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SERVICE ENGINEER (m/f/d) for the CA Bay area

Permanent employee, Full-time · USA

What is this position about?
Our enthusiasm for our outstanding products and solutions is the backbone of day-to-day interaction with our customers. Chemspeed is experiencing exciting growth and as such we are taking our business to the next level. Keeping our customer’s satisfaction at a maximum level is a key for our business – thus we are looking for a service engineer who loves and lives to focus on customers every day. Are you ready to roll up your sleeves?
Your mission
  • Installation of our high-tech automated systems at the customer site
  • Maintenance, service visits and repairs at our customer sites
  • Technical consulting on our systems to ensure maximum operational capability and 110% customer satisfaction
  • Promote our customer care contracts
  • Co-operate closely with our automation chemists and business managers to provide technical support
  • Actively communicate customer needs and requirements to our service & support management and to the R&D department
  • Support production department and perform final tests of tools and equipment
  • Training of distributors and new or third party service engineers
  • Perform repairs of customer tools or modules in our repair center
Your profile
  • Solid education in electrical & mechanical engineering 
  • 3 Years of experience in repair and maintenance of instrumentation used in chemical laboratories (e.g. parallel synthesizers, liquid handlers, auto samplers, HPLC…)
  • Enjoy direct contact with customers and frequent travel (national approx. 40-50%)
  • Definite customer orientation and confidence to work independently
  • General understanding of typical workflows in chemistry laboratories is a huge plus
  • Solid communication skills in English, knowledge of any further language is a plus
  • Solid user experience with Microsoft office products Excel and Word
  • Willing to contribute to the success of our enterprise as a key member of our highly motivated team
We offer
  • A unique opportunity where you will love every minute of your challenge 
  • The chance to be part of an exceptional growth story and a passionate team 
  • A compensation package reflecting your personal effort and success
Contact information
Please send your application to us@chemspeed.com
About us
Chemspeed Technologies AG is the worldwide leader in workflow automation for lab research & development. During almost two decades of unparalleled innovation we created revolutionary technology enabling automated laboratory workflows made by scientists for scientists.
Your application!
We appreciate your interest in Chemspeed Technologies. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at jobs@chemspeed.com.

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